Privacy and Security Policy:When you shop on ClubCubana.com, we will ask for Personal Information such as your name, e-mail address, billing address, delivery address, telephone number, product selections, credit card or other payment information and a password. In order to protect our customers from credit card fraud, we verify billing information with your credit card company BEFORE processing your order. Please be aware that our servers record the unique IP address that a browser transmits when requesting a page download which can be used by law enforcement officials to identify a person committing credit card fraud, even if that person does not provide his or her real name. We will treat all your Personal Information as confidential. And we will fully comply with all applicable UK Data Protection and consumer legislation. We confirm that any Personal and User Information which you provide, is used only for the following purposes:

• To process your orders;
• For statistical or survey purposes to improve our services to you;
• To serve website content and advertisements to you;
• To administer this website;
• To notify you, by your consent, to notify you of products or special offers that may be of interest to you.

You agree that we may contact you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003. We may use Cookies to keep track of your current shopping session to personalise your experience and so that you may retrieve your shopping basket at any time - if you do not accept Cookies you will be unable to use this website.

PAYMENT: Payment must be made within 7 days of purchase and goods will be despatched as soon as payment has cleared. Please advise to your preferred payment method. We accept Paypal. If you are not a verified Paypal member then click here. We accept banker’s drafts, postal orders and cheques.
DELIVERY: We aim to despatch goods 48 hours after cleared payment is received if in stock. If ouot of stock we will notify you by email within 48 hours. Inclusive Postage & Packaging price is for UK mainland only. Please contact us to confirm costs.
RETURNS: We want you to be completely satisfied with all the goods that you order. If the item you have received is not as you expected it may be returned for exchange or refund (Must be in as new condition). Returnee will pay for returns and ClubCubanae will pay for carriage of replaced item. Refunds may be subject to a handling charge of 10%. Carriage is not refundable. Your name and address, reason for return must accompany all returns. In the unlikely event of incorrectly dispatched or faulty goods please contact us immediately